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Hours of Operation
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9:00am – 5:00pm Central Time
Fridays
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Closed Saturdays & Sundays
Installing The CMS Software
Review & Download Footage with CMS
Setting up CMS Address Book
Play Recorded Footage with CMS
Video Review/Download
Setting up VMS Address Book
Remove VMS Password Requirement
Installing VMS Software
VMS PTZ Control, New Feature
What to set on a NEW DVR
How To: Upgrade Firmware At The DVR
How To: Download Video Footage
How To: Upgrade Firmware over Network
How To: Review Recorded Footage
How To: Adjust Recording Frame Rates
How To: Check and Repair faulted hard drives
Rugged Cams DVR NTSC and PAL switches Info
How To Install A New Hard Drive
Hard Drive Initialization
Connecting PTZ Camera to DVR
Connecting DVR to Local Network
How To: Email Alert From DVR Part 1
How To: Configure Motion Area Email Alert Part 2
How To: Schedule Recording and Email Alert Part 3
Mega Stix Install and Cable Requirements
Mega Stix HD-SDi Camera Info
Skinny on the Analog N-SPEX Camera
Rugged Vision III Basic Info
Rugged HD Manuals
User’s Manual
Mac Viewer Sotware
CMS Pro Central Management System Software
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process.
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process.
Firmware Version AS
- 4 Mega HD-SDi Firmware (02/28/2014) Download
- Download 8 Mega HD-SDi Firmware (02/28/2014) Download
- Download 16 Mega HD-SDi Firmware (02/28/2014) Download
Firmware Version KS
960HD Manuals
CMS Central Management System Software
VMS Visual Management System Software
CMS Manual
VMS Manual
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process.
960HD DVR’s 03/03/2014
Vertex RTH & Vertex Manuals
- Quick Reference Guide Vertes RTH Download
- Quick Reference Guide Vertex Download
- Menu Tree Download for units purchased after 01/01/2011
- Manual Vertex RTH Download
- Manual Vertex Download
CMS Central Management System Software
VMS Visual Management System Software
When File Download box comes up press “SAVE”.
Select the directory on your computer where you want the file saved.
Wait for the file to download, after it is complete find the zipped file where you saved it.
Right click and select “Extract ALL”, follow the prompts to extract the files.
Then double click on the “SETUP” icon (it has a white middle and blue bar on top).
Follow the prompts with the Install Shield.
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process.
How to Upgrade Firmware Download
For DVR’s purchased after 01/01/2011 Serial# starting with 6 or 8 – 7/24/12 – FW will be 8.0 Updated 02/18/14
For DVR’s purchased before 01/01/2011 Serial# starting with SH Firmware 7.0 Updated 02/28/2014
Firmware for the Vertex model DVR’s (not VertexRTH) Firmware for Vertex 8 & 16 Channel 03/06/14
H.8 / H.16 Manuals
When File Download box comes up press “SAVE”.
Select the directory on your computer where you want the file saved.
Wait for the file to download, after it is complete find the zipped file where you saved it.
Right click and select “Extract ALL”, follow the prompts to extract the files.
Then double click on the “SETUP” icon (it has a white middle and blue bar on top).
Follow the prompts with the Install Shield.
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process
How to Upgrade Firmware Download
For DVR’s purchased after 01/01/2011 Serial# starting with 6 or 8 – 7/24/12 – FW will be 8.0 Updated 02/18/14
For DVR’s purchased before 01/01/2011 Serial# starting with SH Firmware 7.0 Updated 02/28/2014
H.4 Manuals
- CMS Central Management System Software Download
- VMS Visual Management System Software Download
- CMS Manual Download
- VMS Manual Download
When File Download box comes up press “SAVE”.
Select the directory on your computer where you want the file saved.
Wait for the file to download, after it is complete find the zipped file where you saved it.
Right click and select “Extract ALL”, follow the prompts to extract the files.
Then double click on the “SETUP” icon (it has a white middle and blue bar on top).
Follow the prompts with the Install Shield.
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process
How to Upgrade Firmware Download
Newest Firmware – 03/27/14 – H.4Plus ONLY
Firmware – 11/10/10
Firmware – 7/06/10
Firmware Upgrade with Altered Gui (11-19-09)
Firmware Upgrade (8-20-09)
Rugged Vision Manuals
Fuzion Central Management System Software
When File Download box comes up press “SAVE”.
Select the directory on your computer where you want the file saved.
Wait for the file to download, after it is complete find the zipped file where you saved it.
Right click and select “Extract ALL”, follow the prompts to extract the files.
Then double click on the version for your DVR.
- 4 Channel – nView4(070810)
- 9 Channel – nView9(070810)
- 16 Channel – nView16(070810)
Follow the prompts with the Install Shield.
Rugged Vision Manuals
Remote Software
Latest Firmware
Rugged Vision Firmware Update (4-1-09)
Copy this file to a blank USB stick and put it in the DVR. Then Press Setup / System / Tools / Uprade DVR. Then select flash drive and press Enter on Yes to start the upgrade.
Workhorse Manuals
Central Management System Software
- Version 20080415_035 Download
- Quick Viewer Used to play files on computer with CMS Software Download
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process.
Download NEW Firmware for your DVR (Must Upgrade Central Management System Software as well)
PDAs
must uninstall old version before installing new one List of compatible PDAs that have been tested:
- UTStarcom PPC6700 (Windows Mobile 5.0)
- HP iPAQ HX 2700 & 2400 – Pocket PC Series (Windows Mobile 5.0)
- HP iPAQ HX 2100 & 2110 – Pocket PC Series (Windows CE)
- Acer N50 & HP RX3875(Windows Pocket PC 2003)
Dell Axim x51 (Windows Mobile 5.0)
Central Management System & PDA Manual
Manuals
Central Management System Software
Version 20080415_035
Firmware Upgrades
NOTE: Please make note of DVR settings before upgrading firmware, these settings may change during upgrade process.
Download NEW Firmware for your DVR (Must Upgrade Central Management System Software as well)
Sata Drives Only
PDAs
must uninstall old version before installing new one
List of compatible PDAs that have been tested:
- UTStarcom PPC6700 (Windows Mobile 5.0)
- HP iPAQ HX 2700 & 2400 – Pocket PC Series (Windows Mobile 5.0)
- HP iPAQ HX 2100 & 2110 – Pocket PC Series (Windows CE)
- Acer N50 & HP RX3875(Windows Pocket PC 2003)
Dell Axim x51 (Windows Mobile 5.0)
Central Management System & PDA Manual
ELX Manuals
ELX 16 Hard Drive replacement instructions
ELX Remote Software
Windows up to XP Windows Vista & 7
User’s Guide
Mini Player
File Converter
converts our “.re3 and .re4” files to other types
Remote Viewing Software
For Auto-HD 2/3/6, Rugged HD, Vertex Vault, Vidsafe, Vertex RTH, H.16/8/4 DVR’s
VMS Visual Management System Software Download
CMS Central Management System Software Download (used only for discontinued DVR’s)
CMS Manual Download
VMS Manual Download
Mac Viewer Softare Download
Mack Quick Viewer Download
Discontinued HD-SDI DVR’s
for the HD Megapixel & 2/14 hybrid
Mac Viewer Software Download
CMS Pro Central Management System Software
Updated 07/16/2014
Fortress Series Cameras
Sentry 700 Series Cameras
Incredi Bullet
IR660 - IR120 - IR120 Magnum Cameras
Freezer Camera
LowPro Caamera
Cobra 90
Faceplate Camera
OverC 700
Motion Detector Series Cameras
Neptune Camera
Stainless Steel Sea Dome
Tru Scene / Tru Beam Cameras
Ruff Ride PTZ Camera
Smoke Detector Camera
Stronghold Series Cameras
UIR - Ultimate Infrared Camera
