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Use the form below for any questions regarding our website, products or services.

Need Help?

 Visit our TECH SUPPORT page or use Tech Support Contact form HERE.

Need to Return Something?

All returns must have a Return Merchandise Authorization Number. To start the process fill out the RMA Request form HERE.

For general Inquiries please use the form below.


Rugged Cams

201 North Elm Street
Kemp, TX 75143
PHONE: (866) 301-2288
FAX: (903) 498-8989

E-mail us:
sales@rugged-cctv.com

Hours of Operation:
Monday-Friday
8am-5pm Central
9am-6pm Eastern
7am-4pm Mountain
6am-3pm Pacific


Tech Support:

Toll Free (866) 283-6003
Tech Support Hours of Operation:
Monday-Thursday
9am – 5pm Central Time
Fridays
9am – 4pm Central Time
Closed Saturdays & Sundays


Click here for map & driving directions

Get a Free System Design & Quote.

All we need is a site plan or pictures and we will design a complete system to match your needs & unique problems.

  • It's Fast (most quotes within 24 hours)
  • It's Free (No Obligation)
  • It's Professional (We will assign a design engineer specifically for your property)
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