Technical Support
ENVIRO CAMS IP TECH SUPPORT SITE
We’ve assembled a collection of easy, step‑by‑step “How‑To” and informational videos to help you troubleshoot and understand a wide range of EnviroCams products and common problems. Use the tabs below to find exactly what you need.
How to Download footage from NVR
How to save video from your NVR to Flash Drive
Router or ISP Change
IP Cameras Not Showing Up
Check and Repair faulty hard drive
How to Review Archived Footage on any EnviroCams NVR
Configure Motion Detection on NVR
Spiders and Outdoor Cameras
Swap Hard Drives
Local network setup for your NVR
50Hz – Horizontal Bars Showing Up on Your Monitor
Review Archived Footage
Initial NVR setup
Initial NVR setup
Download Footage from NVR
Local Network NVR Setup
Review Archived Footage
H.265 Plus – Enable it! You will be glad you did!
NVR Cloud Upgrade
Router or ISP Change
Configure Motion Detection
EZ Tools 2.0 Upgrade and New Features
NEW MENU VIDEOS!
New NVR Menus
Save to Flash Drive from a NVR
IP Cameras
Bantam-4M Compact Bullet Camera
Bantam-4M – Actual Video
LAZ/IR Laser Infrared IP PTZ
LAZ/IR Laser IP PTZ – Actual Footage
Panoramic – 4K
Top Mast – 30X
Commander-30 Infrared Starlight PTZ
Commander-30 – Actual Footage
Micron-IR Pocket Dome
Micron-IR Pocket Dome – Actual Footage
Sentinel-IR Moto-Dome
Sentinel-IR Moto Dome – Actual Footage
I-Patrol PTZ Bullet Camera
RuggedVision-5 Gen II – Outdoor IP NVR
I-Patrol PTZ – Actual Footage
N-Range Bullet Camera
N-Range Bullet Camera – Actual Footage
Spectrum-22 Infrared & White Light PTZ
Spectrum-22 – Actual Footage
Indy-22 Indoor PTZ
Indy-22 PTZ – Actual Footage
Occulus Moto-Dome
Occulus Moto-Dome – Actual Footage
SuperZoom-44 Long Range PTZ
SuperZoom-44 Long Range PTZ – Actual Footage
960H DVR’s & Cameras
Fortress Camera
IR120 Magnum
IR660
IR660 – Actual Footage
Night Ranger 2.0 IR – Day Footage
Night Ranger 2.0 IR – Night Footage
Night Ranger Laser
Night Ranger – Day Footage
Sentry Dome Camera
The Waterproof Dome
SlimPro-IR
Hybrid Cameras
Vanguard
Night Ranger – Night Footage
NVR’s & Switches
RuggedVision-5 Gen II Outdoor IP NVR
Entrance Guard Systems
Entrance Guard Footage
Vehicle Condition Documentation Systems
N-SPEX MEGA STIX Footage
N-SPEX Vehicle Damage HD
Tools & Tool Kits
Large/Small Tool Kit Cat5e/Cat6
Remote ViewingPC or Laptop
Router or ISP Change
Remote ViewingPhone or Tablet
EZ Tools Version 2.0 Setup
Guard Station PC Software – 64-Bit
Guard Station MAC Software
Guard Station Software User Manual
Single Camera Wireless Setup
Multi Camera Wireless Setup
Guard Station Software – MAC
Guard Station Software – Windows 64-Bit
Updated Software and Videos
EZ Tools 2.0 Software
EZ Tools 2.0 – Added Features
EZ Tools Software
EZ Tools Setup Video
IP Manger Software
50Hz – Horizontal Bars on Your Monitor
IP Cameras Not Showing Up
Effects of Lightning
Daisy Chained Switches
PCI Compliance
RMA Process
RV-5 Outdoor 8 Channel NVR
Why Internet Explorer 11?
Did you know-IP Cameras
NVR’s
IP Cameras
4K Parking Lot Panoramic
Indy-22 Indoor PTZ
N-Range Bullet Camera
Occulus Moto-Dome – 4K
Rugged Dome IP Stainless Steel Camera
Spectrum-22 Infrared & White Light PTZ
Tagshot IP License Plate Camera
Bantam-4M Compact Bullet Camera
IP Explosion Proof Mini
N-Range Bullet Camera – 4K
Outpost-10X
Scout-IP PTZ Camera
Stronghold MPIRIP-AF 2.8 – 12mm lens
Top Mast – 30X
Commander-30 Infrared Starlight PTZ
LAZ/IR Laser Infrared IP PTZ
Night Chaser 44X
Panoramic – 4K
Sentinel-IR 4K Moto-Dome
Stronghold MPIRIP 3.6mm Lens
I-Patrol PTZ Bullet Camera
Micron-IR Pocket Dome
Occulus Moto-Dome
NETUS PRO MANUAL
PTZ-4K-22
Sentinel-IR Moto-Dome
SuperZoom-44 Long Range PTZ
POE Wireless Transceivers
Mid Range System
Long Range System
Long Range – High Bandwidth
Wireless Package Upgrades
4 Cameras to 1 Location – Wireless Kit
8 Cameras to 1 Location – Wireless Kit 8
How to make EZ-RJ45 Network Cables
Using waterproof connectors on raw cable
Using Waterproof Connectors on premade cables
Rugged Cams Analog / TVI / HDSDI Tech Support Information
Central Management System
Installing the CMS Software
Review & Download Footage with CMS
Setting up CMS Address Book
Play Recorded Footage with CMS
VMS Visual Management System
Video Review Download
VMS PTZ Control New Feature
Setting UP VMS Address Book
Remove VMS Password Requirement
Install VMS Software
NVR Setup Videos
Initial NVR Setup
Review Archived Footage
H.265 Plus – Enable it! You will be glad you did!
Download Footage From NVR
NVR Cloud Upgrade
Local Network NVR Setup
Configure Motion Detection
NEW Menu Videos
New NVR Menus
Save to Flash Drive from a NVR
Rugged Vision III Outdoor/Indoor Land/Sea DVR
RV-5 Outdoor 8 Channel NVR Overview
IP Cameras
IP Cameras – Not Showing Up
N-Spex & Mega Stix Information
Mega Stix Install and Cable Requirements
Mega Stix HD-SDI Camera Info
Skinny on the Analog N-SPEX Camera
NEW DVR Setup
What so set on a NEW DVR
How to Review Recorded Footage
Connecting PTZ Camera to DVR
How to Schedule Recording and Email Alert Part 3
How to Upgrade Firmware at the DVR
How to Adjust Recording Frame Rates
Connecting DVR to Local Network
How to Download Video Footage
How to Check and Repair Faulted Hard Drives
How to Setup Email Alert From DVR Part 1
How to Upgrade Firmware Over Network
Rugged Cams DVR NTSC and PAL Switches Info
How to Configure Motion Area Email Alert Part 2
DVR Hard Drive Replacement
How to Install A New Hard Drive
Hard Drive Initialization
IP cameras not showing up on your network
Spiders and outdoor cameras
Swap Hard Drives
Router or ISP Change
Rugged Vault All Models
16 Channel Firmware
4 & 8 Channel Firmware
Vidsafe
4 Channel Firmware
8 Channel Firmware
16 Channel Firmware
Auto HD All Models
Firmware Manual
Auto HD 8 Channel
Auto HD 16 Channel
Ruff Ride Thermal PTZ Camera
IP Cam ConfigSetup – Part 1
IP Cam ConfigSetup – Part 2
NVR/DVR’s
Rugged Vault All Models
Auto HD All Models
RuggedVision-5 Gen II – Outdoor IP NVR
IP Cameras
4K Parking Lot Panoramic
Night Chaser-44X
PTZ 4K 22
Spectrum-22 Infrared & White Light PTZ
Top Mast – 30X
Sentinel-IR 4K Moto-Dome
Bantam-4M Compact Bullet Camera
Micron-IR Pocket Dome
Occulus Moto Dome IP Camera
Scout-IP PTZ Dome Camera
SuperZoom-44 Long Range PTZ
Panoramic 4K
Commander-30 Infrared Starlight PTZ
N-Range Bullet Camera
Outpost-10X
Sentinel-IR Moto-Dome
Tagshot IP License Plate Camera
Indy-22 Indoor PTZ Dome Camera
NETUS Pro
N-Range-4K Bullet Camera
VMS – Visual Management Software
VMS Manual
CMS -Central Management System Software
CMS Manual
Mac Viewer Software
DVR Backup Player
NETUS Pro Windows
Mac Quick Viewer
NETUS Pro Mac
NETUS Pro MANUAL
Discontinued HD-SDI DVR’s
iCMS for MAC
CMS Pro Central Management System SoftwareUpdated 07/16/2014
Fortress Series Cameras
Freezer Camera
OverC 700
Tru Scene/Tru Beam Cameras
UIR – Ultimate Infrared Camera
Sentry 700 Series Cameras
LowPro Camera
Motion Detection Series Cameras
Ruff Ride PTZ Camera
Incredi Bullet
Cobra 90
Neptune Camera
Smoke Detector Camera
IR660-IR120-Magnum Series
Faceplate Camera
Stainless Steel Sea Dome
Stronghold Series Cameras
50Hz – Horizontal bars on your monitor
IP cameras not showing up
Effects of Lightning
Hybrid Cameras
Daisy Chained Switches
PCI Compliance
RMA Process
6 Reasons Bullets are Great
RV-5 Outdoor 8 Channel NVR
Why Internet Explorer 11?
Watertight Domes
7 Reasons Dome Cameras are Great
How to Make EZ-RJ45 Network Cables
Using Waterproof Connectors on Raw Cable
Using Waterproof Connectors on Pre-Made Cables
IP Cameras
Bantam-4M Compact Bullet Camera
Bantam-4M – Actual Video
LAZ/IR Laser Infrared IP PTZ
LAZ/IR Laser IP PTZ – Actual Footage
Panoramic – 4K
Top Mast – 30X
Commander-30 Infrared Starlight PTZ
Commander-30 – Actual Footage
Micron-IR Pocket Dome
Micron-IR Pocket Dome – Actual Footage
Sentinel-IR Moto-Dome
Sentinel-IR Moto Dome – Actual Footage
I-Patrol PTZ Bullet Camera
I-Patrol PTZ – Actual Footage
N-Range Bullet Camera
N-Range Bullet Camera – Actual Footage
Spectrum-22 Infrared & White Light PTZ
Spectrum-22 – Actual Footage
Indy-22 Indoor PTZ
Indy-22 PTZ – Actual Footage
Occulus Moto-Dome
Occulus Moto-Dome – Actual Footage
SuperZoom-44 Long Range PTZ
SuperZoom-44 Long Range PTZ – Actual Footage
960H DVR’s & Cameras
Fortress Camera
IR120 Magnum
IR660
IR660 – Actual Footage
Night Ranger 2.0 IR – Day Footage
Night Ranger 2.0 IR – Night Footage
Night Ranger Laser
Night Ranger – Day Footage
Night Ranger – Night Footage
Sentry Dome Camera
The Waterproof Dome
Hybrid Cameras
SlimPro-IR
Vanguard
NVR’s & Switches
RuggedVision-5 Gen II Outdoor IP NVR
Entrance Guard Systems
Entrance Guard Footage
Vehicle Condition Documentation Systems
N-SPEX MEGA STIX Footage
N-SPEX Vehicle Damage HD
Tools & Tool Kits
Large/Small Tool Kit Cat5e/Cat6
